COVID-19 Information

Your safety and continued access to essential services are our top priority. Heart Rx Cardiology have taken every precaution to ensure the ongoing safety of our patients, doctors, and support team.

What are we doing to keep you safe?

As directed by QLD Health all healthcare facilities are now required to have a COVID Safe Plan in place.

The COVID Safe plan for healthcare settings must include the use of the COVID Safe Check-In contact tracing system for all people entering the facility, including staff, patients, patients’ family members, administrative staff, contractors and cleaning staff is required to check-in when attending Heart Rx Cardiology.

Anyone entering Heart Rx Cardiology is required to check-in using one of the following methods:

  • Scan our QR code using the Check in Qld app
  • Or please ask our Reception staff to check you in using our business profile in the Check in Qld app.

Face masks are an additional physical barrier to help stop the spread of COVID-19.

All patients are required to wear a mask whilst in the rooms at Heart Rx Cardiology.

Support people and carers are also required to wear a mask.

Heart Rx Cardiology will continue to provide essential cardiac care to all patients and, at this stage, has no plans to only see patients who are fully vaccinated.

Any patient or carer who is not fully vaccinated will be asked to wait outside until we call them in for their appointment.

If you do require a support/carer to accompany you to your appointment it is a requirement that person checks in to our facility using the check in app, they will also need to wait outside of the rooms until you are called in for your appointment.

Paediatric patients will need to be accompanied by 1 parent/adult only.

If you are unwell or showing cold or flu like symptoms do not enter Heart Rx Cardiology. Call reception to reschedule your appointment or arrange a telehealth consultation if appropriate.

It is important that you stay at home if you are unwell even if you have been vaccinated for COVID-19.

In line with our safety protocols which are in place to ensure everyone’s safety, we ask that patients attend their appointment on their own unless mobility or interpretation assistance is required. If you do need to have a support person with you, that person must be in good health and must abide by all entry protocols including wearing masks if unvaccinated.

During an echocardiogram we only permit the patient in the examination room with the sonographer.

We ask that you do not attend Heart Rx Cardiology if you answer yes to any of the following:

  • Have you been in close contact with anyone who has a confirmed or suspected case of COVID-19 in the last 14 days?
  • Are you currently in quarantine or have been directed to isolate?
  • Have you been tested for COVID-19 and are awaiting test results?
  • Are you currently displaying any of the following symptoms:
    • fever
    • cough
    • runny nose
    • shortness of breath
    • sore throat
    • loss of taste and/or smell

Heart Rx Cardiology is aware that many of our patients are at higher risk of severe complications of COVID-19 and we are committed to providing ongoing essential care during this global pandemic. Our doctors continue to offer Telehealth consultations for those who are unable to attend in person.

Heart Rx Cardiology would like to reassure all of our patients that we continue to follow stringent safety precautions:

  • Bio-shields in place at reception desks
  • Adherence to all social distancing directives including the distancing of our waiting room chairs
  • Restricting the number of patients and staff in the clinic according to current Government directives
  • All patients are screened regarding travel and health status on arrival at the clinic including temperature checks
  • All examination couches and equipment are wiped down with anti-viral solution/alcohol between patients
  • Hand sanitiser is readily available
  • The removal of all reading material & refreshments

For patients with existing cardiovascular conditions, information on how to protect yourself from COVID-19 is available on The Heart Foundation website:

As a general rule, our cardiologists recommend their patients are vaccinated against COVID-19.

For the latest updates on vaccination locations and vaccine information:

Please note: this information may change as the COVID-19 landscape in Queenlsand evolves.